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Lufta Singapore Smart Kitchen Solutions  FAQ
Effective Date: 1 Jan 2025

Q: What is Lufta?

About Lufta

A: Lufta  Singapore specializes in importing high-quality kitchen mechanisms from Nuomi, offering kitchen spatial planning, professional installation services, and direct product sales for a seamless experience.

Q: What products do you offer?

A: We provide kitchen mechanisms such as drawer solutions, uplifters, and more to optimize your kitchen space efficiently

Q: Do you offer customized kitchen solutions?

A: Yes, our team provides tailored spatial planning and installation services to meet your unique kitchen needs.

Products & Services

Q: Are your products durable and reliable?

A: Absolutely! Our products are sourced from Nuomi, a trusted brand known for high-quality and long-lasting kitchen solutions.

Q: Do you provide installation services?

A: Yes, we offer professional installation services to ensure your kitchen mechanisms are perfectly set up.

Q: Can I purchase your products without installation services?

A: Yes! We offer direct product sales for customers who prefer self-installation or have their own contractors

Q: Does Lufta offer group-buy opportunities?

Group Buy Opportunities

A: Yes, we provide special pricing for group-buy purchases, perfect for homeowners, communities, or renovation groups looking to save on bulk orders

Q: How can I join or organize a group buy?

A: Contact us directly through our website or customer service, and we’ll guide you through the process.

Q: Are there any minimum order requirements for group buys?

A: Minimum order quantities may apply. Please reach out for specific details.

Consultation & Planning

Q: Is there a consultation fee?

A: On site consultations are complimentary! *Charges may apply after second appointment 

Q: How does the kitchen spatial planning process work?

A: We start with a consultation on-site to understand your needs, followed by a customized spatial plan and professional installation.

Q: Anything to prepare before installation?

A: All you need to do is to help us clear out your cabinets, and we will take care of the rest!

Q: How long does the entire process take?

A: Timelines vary depending on the scope of the project, but we’ll provide a clear schedule after the consultation phase.

Orders & Delivery

Q: How do I place an order?

A: You can reach out to us via our website or contact us directly for assistance with orders and consultations.

Q: Do you offer delivery services?

A: Yes, we handle product delivery and installation as part of our one-stop service.

Q: What areas do you currently serve?

A: We primarily serve customers in Singapore

Q: Do your products come with a warranty?

After-Sales Support

A: Yes, our products come with a warranty. Please reach out for specific warranty terms.

Q: What if I encounter an issue after installation?

A: We provide after-sales support to address any concerns or adjustments needed.

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